TEPS

TEPS Dealer Training

2016 TEPS Training courses

During the 2016 TEPS Training year, Riggs CAT would like to extend an opportunity to maximize training and minimize cost utilizing the following guidelines:

  • All technical training sessions hosted by Riggs CAT will be on a first come, first served basis with most class sizes held to 10 students.
  • Four hour “As Requested” training blocks are offered at a per student rate and will be tailored to meet each dealership’s specific needs. These blocks are available at for $100.00 per student.

Remember, Caterpillar requires all TEPS dealers to have 1 or 2 qualified technicians per shift depending on the status of each dealership.
Click here for more information, training schedule and enrollment form.

ENGINE OVERHAUL

Riggs CAT is ready to help you overhaul your Cat® engine the right way — with the top performance and long life of Genuine Cat Parts. With Precious Metals In-frame Overhaul Kits, you have cost-effective and simple-to-order overhaul options that are backed with warranties.

Precious Metals In-Frame Kits cover certain On-Highway, Heavy-Duty and Medium-Duty Cat engines. Heavy-duty kits come if four levels: Bronze, Silver, Gold and Platinum. Medium-duty kits come in six levels: Bronze, Silver, Gold, Platinum Plus, Titanium, and Heui Fuel.

EXTENDED SERVICE COVERAGE (ESC)

Caterpillar provides you the tools you need to protect your investment. Extended Service Coverage (ESC) offers coverage beyond the Standard Warranty period and, because it is transferable, it may increase the resale value of your Cat truck.

ESC offers protection against unexpected repair bills and a hedge against rising parts and labor costs by providing parts and labor reimbursement for covered components, less any applicable deductible. Caterpillar’s global service network ensures access to prompt, quality repairs by trained technicians at one of more than 2,500 Caterpillar authorized service locations. The broad range of coverage options, which can be customized to suit your individual needs, combined with simple pricing terms, provides confidence and peace of mind towards your on-highway or vocational truck’s performance today and tomorrow. Here are 4 Easy Steps to Extend Coverage on Your On-Highway Truck Engine Overhaul and a list of Frequently Asked Questions for you to review.

Caterpillar Extended Service Coverage

1/1/16 – 12/31/16  Suggested Customer List Price
To view price matrix Click here.

OPT Programs Offered by Cat®

1/1/16 – 12/31/16  Suggested Customer List Price
To view price matrix Click here.

Riggs CAT contacts:

DOUG ANDERS TEPS PROGRAM MANAGER
Office (501) 570-3388
Mobile (501) 517-1744
Email andersd@jariggs.com
Fax (501) 570-3265
Kenneth Driggers Technical Communicator
Office (501) 570-3571
Mobile (501) 454-1196
Email kennethd@jariggs.com
Fax (501) 570-3254

Truck Engine Training Department:

Michael Smarr Training Instructor
Office (501) 570-3451
Mobile (479) 567-0369
Email smarrm@jariggs.com
Fax (501) 570-3189
Mike Duran E-learning(DPC)/Coordinator
Office (501) 570-3127
Email kennethd@jariggs.com
Fax (501) 570-3312