How can The Riggs CAT Advantage help you?
Your business is too important to choose a partner who doesn’t provide an edge on the competition. Our commitment to your success shows in all that we do. We strive to bring unrivaled value to our customers. This is the Riggs CAT Advantage.
- FREE 90 day follow-up inspection after initial machine delivery.
- FREE travel time on warranty items during the first 3 months of ownership*.
- FREE online parts ordering with Caterpillar PartStore.
- FREE Oil Samples and analysis while machine is under warranty.
- FREE undercarriage measurement for tracked machines, on request.
- FREE EMS (Equipment Management Solutions) – for 3 years**
Product Link/Vision Link to track location, usage and health
On-site training by Riggs Specialists
Customized reports for fuel usage and health
Monthly fleet analysis reports reviewed by Riggs experts
- 6 month replacement warranty on all new Caterpillar OEM parts.
- 4 years/4,000 hr. Track Assurance warranty on all new Cat® undercarriage parts.
- 4 years/6,000 hr. Track Assurance warranty on all new Cat® System One
- 90 day workmanship guarantee on any work performed by Riggs technicians.
- Parts and service availability 24 hours a day, 7days a week, 365 days a year.***
- Over 50 parts drop boxes with the option of overnight delivery, around the state.
- FREE 2 day freight or optional emergency overnight freight on parts orders.
* Does not apply to Compact Construction Equipment.
** Machines with factory installed Product Link.
*** After hours, weekend and holiday call outs at additional cost.